Te Awakairangi Health Network

Find a Doctor

Engaging with your Healthcare

Doctor Consults
Interpreting Services
Patient Portal
Find a Doctor
Why Enrol?

Find a Doctor

Engaging with your Healthcare

Doctor Consults
Interpreting Services
Patient Portal
Find a Doctor
Why Enrol?

Find a Doctor

Engaging with your Healthcare

Consults
Interpreting Services
Patient Portal
Find a Doctor
Why Enrol?

Healthcare Choices

You have a choice about the type of appointment to have with your doctor or nurse.  You can always visit in person for your appointment but next time you book ask about video or phone consultations – they’re very convenient!

We’ve found most patients enjoy having a choice and that many health issues can be managed very well through video or phone consultations.  Having a virtual consultation will save you travel time and waiting in the clinic once you get there, plus you can still see and/or talk with your doctor or nurse.  Nowadays you don’t have to leave home to be able to see your doctor.

In-Person Consults

An in-person consultation is a traditional consultation when you go into your practice to see your health practitioner for your appointment.  You can make your appointment by phoning your practice or using a Patient Portal.

Click here to learn more about the Patient Portal.

Virtual Consults

Virtual consultations are often referred to as telehealth.  This is a way of engaging with your practice team without having to go into the practice.

Click here for more information about virtual consultations.

Patient Portal

A Patient Portal is a safe, secure and convenient way for you to connect with your practice online.  Patient Portals offer secure online features so you can view your records and book appointments to manage your own healthcare.  

What can we do?

With the Patient Portal you can usually...
  • Order repeat prescriptions
  • Book appointments
  • See your lab results
  • See your current diagnosis and medical conditions
  • See your immunisation and vaccination history
  • Receive reminders and recalls from the practice team
  • Send and receive secure email messages from your GP or a practice nurse
  • See clinical notes from your GP

General practice teams can choose which services to offer patients, depending on which provider they use.

Contact your general practice for more information on how you can access your Patient Portal and learn to use it.

Support and Training

Te Awakairangi Health Network assists practices to implement the Patient Portal in a way that suits them. Patient Portals usually reduce calls and text messages to and from patients, enabling general practice teams to spend more time on caring for their patients and less time on administration.

English not your first language?

Interpreting services are available for everyone enrolled in our practices, in 70 languages including sign language. 

Where to find us

Interpreters can be arranged to accompany you at any of our general practices.  General practices can book an interpreter by phone, email or online and interpreters are available seven days a week.

How do I access an interpreter?

If you require an interpreter for your appointment, please let your general practice know in advance so that this can be booked.
FREE SERVICE

Sign Language

If you require sign language for your appointment...
  • There is no cost to request a sign language interpreter for medical appointments
  • You can choose your preferred interpreter if you have one
FREE SERVICE
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